International Seed Shipping Policy
Please read this policy carefully before placing an order.
At Madam Cacti, we ship our freshly collected seeds with care and excitement, hoping they find a happy home in your garden. Because every country has its own rules and customs processes, it’s important to understand the terms below before ordering internationally.
All Sales Are Final
All seed sales are final. We do not accept returns or exchanges, as seeds are a delicate, living product and cannot be resold once they leave our hands.
Shipping at Your Own Risk
We pack every order with love and protection, but international shipping is unpredictable.
Buyers are responsible for understanding their country’s import regulations.
Madam Cacti is not liable for delays, holds, or confiscations made by customs in your country.
Customs Declarations
Your package will be labeled as a “gift” to help ease the delivery process, but this does not guarantee clearance. Each country’s regulations are unique and outside of our control.
Our Promise
We’ll always do our best to prepare your seeds for a safe journey—fresh, clean, and carefully packed—because we want nothing more than for growers around the world to enjoy these special plants. By placing an order, you agree to these terms and acknowledge the risks of international seed shipping.